Contact Us
Have a question about sizing, buckle types, colors, or your order? We are here to help. SpaCoverStraps.com is staffed by real people who know our products — not a call center reading from a script.
Get in Touch
| Phone: | 800-886-4926 |
| Email: | sales@spacoverstraps.com |
| Hours: | Monday – Friday, 9:00 AM – 5:00 PM CST |
| Address: | 1015 N I35E Suite 218 Carrollton, TX 75006 |
Response Times
We do our best to respond to all emails within 1 business day, usually much faster. If you reach out on a weekend or holiday, expect to hear from us the next business day.
Phone support is available during business hours. If we miss your call, please leave a voicemail and we will return it promptly.
What to Include When You Email Us
To help us serve you faster, please include the following in your message:
- Your order number (if you have one)
- Your spa make and model (if asking about sizing)
- A brief description of your question or issue
We Love Hearing From You
Whether you need help choosing the right buckle type, have a question about a return, or just want to share how your new strap kit looks — we want to hear from you. Our customers are the reason we do this, and we take every message seriously.