Last updated: July 2026
Shipping Policy
We know you want your spa cover strap kit quickly. Here is everything you need to know about how we ship.
Order Processing Time
Most orders are processed and shipped within 1-2 business days of purchase. Orders placed on weekends or federal holidays will begin processing the next business day. You will receive a shipping confirmation email with a tracking number once your order ships.
US Shipping — Free on All Orders
We offer free standard shipping on all orders shipped within the United States — including Alaska and Hawaii. No minimum order. No surcharges. No fine print.
- Continental US: Free standard shipping, typically 3-7 business days in transit
- Alaska and Hawaii: Free standard shipping, typically 5-10 business days in transit
We ship via UPS, FedEx, USPS, and DHL depending on destination and package weight. We select the best carrier for your delivery area at no extra cost to you.
Canada Shipping
We ship to Canada with the following rates:
- Orders over $60: Free shipping to Canada
- Orders under $60: Flat rate of $17.95
Important: We cannot ship to PO Boxes in Canada. A valid physical street address is required for all Canadian orders.
Canadian orders typically arrive within 7-14 business days. Please note that any customs duties, taxes, or import fees assessed by Canadian authorities are the responsibility of the customer. These fees are not collected by SpaCoverStraps.com at checkout.
International Shipping
At this time, we only ship to addresses in the United States and Canada. We do not currently offer shipping to other international destinations.
Carriers
We use the following carriers based on destination and package size:
- UPS
- FedEx
- DHL
- USPS (United States Postal Service)
Carrier selection is made at our discretion to ensure the best delivery experience for your location.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and a link to track your package. If you do not receive a tracking email within 3 business days of your order, please check your spam folder or contact us.
Delivery Timeframes
Delivery timeframes are estimates based on carrier performance and are not guaranteed. Delays caused by carrier issues, weather events, or other circumstances outside our control are not the responsibility of SpaCoverStraps.com. If your package appears lost or significantly delayed, please contact us and we will work with the carrier on your behalf.
Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at sales@spacoverstraps.com — we will do our best to intercept the shipment before it leaves our facility.
Contact Us
Questions about your shipment? Reach us at:
Email: sales@spacoverstraps.com
Phone: 800-886-4926 (Monday–Friday, 9 AM–5 PM CST)