Job Description
Responsible for coordinating the daily activities of HIV Prevention grant-funded
programs. The Program Manager will identify site-specific clinical champions and
facilitate ongoing clinic staff education and training, establishing and
maintaining cross-site collaborations and recruiting and engaging clients in the
PrEP programs at each site. Responsible for client tracking, data collection and
entry supervision, and service delivery. Coordinates client follow-up and case
tracking for patients linking to HIV prevention services at WHMC and for
patients testing HIV positive at WHMC or presenting to WHMC to link to HIV care.
Participates in Quality Assurance and Evaluation activities, trainings,
supervision, and other related activities.
* Ensure that issues/concerns encountered or raised at/by the patients are
resolved; to ensure the smooth operation of the program, including
troubleshooting any crisis with patients and/or the care team.
- Provides direct prevention services to patients as needed
- Participate and aid the development process for outreach services and online
media
- Attend and facilitate community, program, and staff meetings and training
- Address client/provider concerns before escalating up to the Director
- Manage and coordinate the daily activities of the PrEP program at WHMC,
including client recruitment, enrollment, intake, assessment, education,
follow-up, and cross-site collaborations and referrals to ensure client flow
* Track and monitor all patients who enroll in the designated grant-funded
program(s). Verify that all patients receive appropriate health visits and
screenings, test results, linkage HIV/STIs/HCV treatment, timely access to
medication, and patient financial assistance.
* Ensure that all program activities are documented within 24-48 hours
comprehensive fashion, including client charts, program databases, linkages
with the contracted agency, and outreach activities logs.
- Submit monthly reports as requested by the Director of Prevention on time.
- Facilitate regular team meetings and conduct individual supervision with
program staff to ensure regular program evaluation, planning, and
communication of program objectives and progress.
* Facilitate clinical staff training and education, PrEP protocol design and
implementation, and program marketing
* Provide backup coverage to program staff as needed in the event of staff
turnover.
* Participate in regular supervision with the Director of Prevention and attend
staff meetings as required
* Attend necessary in-services and meetings off-site with the NYC and NYS
Department of Health and AIDS Institute partners to remain abreast of current
best practices in HIV prevention
* Attend designated training, train staff on measures and outcomes, and
conducts presentations as requested
* Develop and maintain active collaborations with community agencies and
consumer venues, community boards, and Department of Health initiatives to
facilitate outreach, messaging/education, and referrals for clients served by
each program
* Attend meetings after standard working hours or change shifts to facilitate
program recruitment and service delivery goals.
* Identify, conduct, and coordinate quality improvement (QI) activities for the
PrEP program and participate in regular QI activities with Senior
Administrators/Directors and Grant Managers.
* Meet with Data Manager after program reports are generated to review accuracy
and correct errors.
- Manage input of data into eShare and AIRS and monitor all patient outcomes
- Ensures all PrEP outcomes, evaluations, reports, documentation, and other
programmatic items are submitted by their deadlines
* Ensure that staff is working effectively with clients and meeting their
treatment goals
* Monitoring of referral list clients to ensure that mental health services are
provided on time
* Must be able to meet productivity requirements, handle a large workload, work
cohesively with other team members, adhere to deadlines and quality assurance
reviews, and follow the procedures and protocols of the Department and WHMC
* Represent the organization at community forums and provide PrEP program
information
* Responsible for program oversight to maintain up-to-date records and create
systems to collect and report the data efficiently and accurately
* Perform other duties as assigned.
Position Requirements:
* This position requires a minimum formal education of a Bachelor’s Degree and
a minimum of 3 years of job-related experience.
- 2-5 years of experience in HIV Prevention and Project Coordination required
- Strong written and verbal communication skills
- Computer Literacy in Microsoft Suite required
- Ability to work as a member of an interdisciplinary team
- Good problem-solving and conflict-resolution skills
- Must have excellent client engagement, time management, and record-keeping
skills
* Excellent command of the English language, especially the rules of syntax,
punctuation, and grammar
Desired (not required) criteria include:
* Preferred educational degrees: Masters in Public Health or Community Health.
Experience providing HIV/STI testing or treatment and implementing projects
with youth and LGBTQ networks.
- Experience using electronic medical records and electronic databases
- Certification in HIV testing and counseling
- Bilingual (English/Spanish)
Non - Union
Monday - Friday / 9:00 AM - 5:00 PM
Salary Range: $70,000 - $75,000
#WyckoffHP
Job Tags
Full time, Monday to Friday, Shift work